
Locksmith
Locked out of home
Describe the lock and whether your keys are inside or missing.
Explore the service ↗
East Palo AltoLocksmith
A difficult turn can involve the key, cylinder, latch or door alignment. Start with what you notice and use the service guides to frame the assessment.
(628) 259-6836
Locksmith
Describe the lock and whether your keys are inside or missing.
Explore the service ↗
Locksmith
Ask whether the existing hardware can accept a new key.
Explore the service ↗
Locksmith
Have the make, model and year ready for the call.
Explore the service ↗A closer look
Before the visit

East Palo Alto
Explore the services for your property and confirm your address when you call.
The present city included Ravenswood and North Palo Alto in the early twentieth century, but did not incorporate until 1983.
Source for building history ↗Its small, centrally located area sits near San Francisco Bay and major transport links, so commercial and residential calls can be close together.
Source for local context ↗In San Mateo County's incorporated cities the building department for the city that covers the address is the permitting authority, not the county. The Contractors State License Board's consumer page on building permits states the California Building Standards Code position that work may not be erected, altered, repaired or demolished without a permit first obtained from the building official, notes that code requirements vary between cities and counties, and asks readers to check with their local building department. Confirm the scope with that department before work is arranged.
Source for planning your work ↗Area-wide context is not a finding about your own property.
Before you decide
Rekeying changes which key operates a compatible lock while keeping the main hardware. Replacement changes the hardware itself. Ask whether the current lock is in suitable condition, whether keys are missing and whether you want a different function or finish. Those details are more useful than choosing a service from the symptom alone.
Describe the door or vehicle, the lock type if known, and whether the key is lost, broken or turning without opening. Have the information needed to establish authorization to access the property ready. For vehicle work, the make, model and year help identify compatibility; confirm the exact requirements with the provider.
Compatibility depends on the door preparation, thickness, existing hardware and the product’s requirements. Ask whether the proposed lock fits the current holes, how it is powered and what access remains available if the battery or connection fails. A photograph can help a preliminary conversation, but installation fit still needs confirmation.
Ask what the visit includes, which parts are included, and whether opening, rekeying or replacement are separate items. The provider should explain any work that would change the original scope before proceeding. Keep the invoice and the details of the fitted hardware for future key or maintenance questions.
The cylinder is only one part of the door assembly. Door alignment, the latch, strike plate and closer can affect operation. Explain whether the problem changes when the door is open or closed, without forcing the hardware, so the assessment can consider the door as well as the key mechanism.
Tell us what happened and we will call you back.